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When contacting us, we would kindly appreciate if you could check the information below.

  1. When you contact us, please make sure to include your name and contact details (such as your email address, please be noted). If your contact details are unclear, we will not be able to reply to your inquiry.
  2. Depending on the nature of the inquiry, there may be times when contact by telephone is more appropriate. Accordingly, we would appreciate it if you could leave a telephone number where it is possible to contact you.
  3. Depending on the nature of the inquiry, such as when time for research is necessary, we many need some time before replying.
  4. For some inquiries such as those regarding personal information or other unreleasable information, there may be some matters that we will not be able to answer.
  5. For inquiries received on Saturdays, Sundays, public holidays, New Year, or other company holidays, they will be read on the next business day with a reply sent later.
  6. Our inquiry responses are solely for the personal use of the individuals who have contacted us. As such, please refrain from forwarding or publishing inquiry responses in whole, or in part.
  7. "Half-width kana characters" and other special characters may not appear correctly, and may prevent sending your inquiry. Please avoid using "half-width kana characters" or special characters.

In addition, although every effort has been made to ensure the quality of this website there may be some errors. Notification of any errors or problems is greatly appreciated.

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